Rezly AI

Hannah Wilson

Office Assistant

Profile

Contact

  • [email protected]
  • +44 7700 900017
  • Birmingham, UK

Skills

  • Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, QuickBooks
  • Administrative: Calendar Management, Data Entry, Filing Systems, Document Preparation, Travel Coordination
  • Communication: Professional Phone Etiquette, Email Correspondence, Customer Service, Interpersonal Skills
  • Organization: Time Management, Multitasking, Attention to Detail, Problem-Solving, Inventory Management

Summary

Detail-oriented office assistant with 5 years of experience providing comprehensive administrative support in fast-paced environments. Skilled in office management, scheduling, data entry, and customer service with proven ability to multitask and maintain organisation.

Experience

Office Assistant
Global Business Solutions
Birmingham, UK
March 2021 - Present
  • Managed daily office operations including scheduling meetings, coordinating appointments, and organizing files for 15+ team members.
  • Processed incoming and outgoing correspondence, maintaining 99% accuracy in document handling and distribution.
  • Maintained office supply inventory and coordinated with vendors, reducing supply costs by 15% through strategic ordering.
  • Greeted visitors, answered phone calls, and responded to emails professionally, serving as first point of contact for clients.
  • Prepared reports, presentations, and spreadsheets using Microsoft Office Suite, ensuring timely delivery of materials.
  • Assisted with onboarding new employees by preparing workstations and coordinating orientation schedules.
Administrative Assistant
Midwest Marketing Agency
Birmingham, UK
June 2019 - February 2021
  • Provided administrative support to executive team, managing calendars and scheduling meetings across multiple time zones.
  • Organized and maintained both physical and digital filing systems, improving document retrieval time by 40%.
  • Coordinated travel arrangements including flights, hotels, and ground transportation for business trips.
  • Processed expense reports and invoices using accounting software, ensuring accurate and timely reimbursements.
  • Assisted with event planning and coordination for company meetings and client presentations.
  • Handled confidential information with discretion and maintained strict adherence to privacy policies.

Education

Level 5 Diploma in Business Administration
City College of Chicago
Birmingham, UK
Aug 2017 - May 2019
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Office Assistant

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