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Rezly AI

Michael Chen

  • michael.chen@email.com
  • (555) 345-6789
  • Chicago, IL
  • in/michaelchen

Summary

Results-driven business analyst with 4+ years of experience in process optimization, data analysis, and stakeholder management. Proven ability to translate business requirements into actionable solutions that drive operational efficiency and revenue growth.

Experience

  • Senior Business Analyst
    • /
  • Tech Solutions Corp
  • Chicago, IL
    • /
  • March 2022 - Present
  • Led requirements gathering and analysis for 15+ enterprise software implementations.
  • Improved operational efficiency by 30% through process mapping and workflow optimization.
  • Collaborated with cross-functional teams to deliver $2M cost reduction initiatives.
  • Created detailed business requirements documents and functional specifications for development teams.
  • Facilitated stakeholder meetings and workshops to align business objectives with technical solutions.
  • Developed comprehensive test plans and coordinated UAT with business users, achieving 98% acceptance rate.
  • Business Analyst
    • /
  • Financial Services Inc
  • Milwaukee, WI
    • /
  • June 2021 - February 2022
  • Analyzed business processes and identified opportunities for automation and improvement.
  • Created data visualizations and dashboards using Tableau, improving decision-making speed by 40%.
  • Managed stakeholder relationships across multiple departments and organizational levels.
  • Documented current state and future state business processes using BPMN notation.
  • Supported system integration projects by defining data mapping and transformation requirements.
  • Conducted gap analysis and risk assessments for new system implementations.
  • Junior Business Analyst
    • /
  • Consulting Partners LLC
  • Madison, WI
    • /
  • August 2020 - May 2021
  • Assisted senior analysts in gathering and documenting business requirements for client projects.
  • Performed data analysis using Excel and SQL to identify trends and business insights.
  • Created process flow diagrams and user stories to support agile development methodologies.
  • Participated in client meetings and requirement validation sessions.
  • Maintained project documentation and status reports for stakeholder communication.
  • Supported quality assurance testing and defect tracking activities.

Education

  • Bachelor of Science in Business Administration
    • /
  • University of Illinois at Chicago
  • Chicago, IL
    • /
  • Sep 2016 - May 2020

Skills

  • Analysis & Documentation: Requirements Gathering, Process Mapping, Gap Analysis, SWOT Analysis
  • Technical Tools: SQL, Tableau, Power BI, Microsoft Visio, JIRA, Confluence
  • Methodologies: Agile/Scrum, Waterfall, BPMN, UML, Six Sigma
  • Soft Skills: Stakeholder Management, Communication, Problem Solving, Critical Thinking
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4.7(115 reviews)

Business Analyst

Perfect for business analysis, data analytics, and process improvement roles

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