Privacy Policy

1. Introduction

Welcome to Rezly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume builder service at rezly.ai.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

When you use our resume builder, we may collect the following personal information:

• Name and contact information (email, phone number, location)
• Professional information (work experience, education, skills)
• Resume content and formatting preferences
• Any additional information you choose to include in your resume

2.2 Usage Information

We automatically collect certain information about your use of our service:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Features used and interactions with our service
• Error logs and performance data

2.3 AI Processing Information

When you use our AI-powered features (such as bullet point generation), we may process:

• Job titles and descriptions you provide
• Existing bullet points and content for enhancement
• Professional context and industry information

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our resume builder service
• AI Enhancement: To generate and improve resume content using artificial intelligence
• Personalization: To customize your experience and provide relevant suggestions
• Communication: To respond to your inquiries and provide customer support
• Improvement: To analyze usage patterns and improve our service
• Security: To protect against fraud and ensure service security
• Legal Compliance: To comply with applicable laws and regulations

4. AI and Data Processing

Our service uses artificial intelligence to enhance your resume creation experience:

• AI-generated bullet points and content suggestions
• Professional summary generation based on your experience
• Content optimization for ATS (Applicant Tracking Systems)
• Template recommendations based on your industry

AI processing is performed using secure, third-party services (including OpenAI) in accordance with their privacy policies and our data protection standards.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our service (e.g., AI processing, hosting, analytics)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: We may share information with your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure hosting and infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When you download your resume, we may retain a copy for a limited time to ensure service quality and provide support if needed.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic service functionality
• Analytics Cookies: Help us understand how users interact with our service
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences, though disabling certain cookies may affect service functionality.

10. Third-Party Services

Our service may integrate with third-party services:

• AI Services: OpenAI and similar AI providers for content generation
• Analytics: Google Analytics and similar services for usage analysis
• Hosting: Cloud hosting providers for service delivery

These services have their own privacy policies, and we encourage you to review them.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending you an email notification for significant changes

Your continued use of our service after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from this policy will be resolved in the courts of [Your Jurisdiction].