Profile

Ethan Mitchell

Business Analyst

Contact

  • [email protected]
  • +44 7700 900015
  • Birmingham, UK
  • in/michaelchen

Skills

  • Analysis & Documentation: Requirements Gathering, Process Mapping, Gap Analysis, SWOT Analysis
  • Technical Tools: SQL, Tableau, Power BI, Microsoft Visio, JIRA, Confluence
  • Methodologies: Agile/Scrum, Waterfall, BPMN, UML, Six Sigma
  • Soft Skills: Stakeholder Management, Communication, Problem Solving, Critical Thinking

Summary

Results-driven business analyst with 4+ years of experience in process optimization, data analysis, and stakeholder management. Proven ability to translate business requirements into actionable solutions that drive operational efficiency and revenue growth.

Experience

Senior Business Analyst
Tech Solutions Corp
Birmingham, UK
March 2022 - Present
  • Led requirements gathering and analysis for 15+ enterprise software implementations.
  • Improved operational efficiency by 30% through process mapping and workflow optimization.
  • Collaborated with cross-functional teams to deliver $2M cost reduction initiatives.
  • Created detailed business requirements documents and functional specifications for development teams.
  • Facilitated stakeholder meetings and workshops to align business objectives with technical solutions.
  • Developed comprehensive test plans and coordinated UAT with business users, achieving 98% acceptance rate.
Business Analyst
Financial Services Inc
Hull, UK
June 2021 - February 2022
  • Analyzed business processes and identified opportunities for automation and improvement.
  • Created data visualizations and dashboards using Tableau, improving decision-making speed by 40%.
  • Managed stakeholder relationships across multiple departments and organisational levels.
  • Documented current state and future state business processes using BPMN notation.
  • Supported system integration projects by defining data mapping and transformation requirements.
  • Conducted gap analysis and risk assessments for new system implementations.
Junior Business Analyst
Consulting Partners LLC
York, UK
August 2020 - May 2021
  • Assisted senior analysts in gathering and documenting business requirements for client projects.
  • Performed data analysis using Excel and SQL to identify trends and business insights.
  • Created process flow diagrams and user stories to support agile development methodologies.
  • Participated in client meetings and requirement validation sessions.
  • Maintained project documentation and status reports for stakeholder communication.
  • Supported quality assurance testing and defect tracking activities.

Education

BSc (Hons) Business Management
Aston University
Birmingham, UK
Sep 2016 - May 2020
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